XL Axiata

Axiata is a major player in Asia’s telecommunications industry, having controlling stakes in mobile operators in Malaysia, Indonesia, Cambodia, Sri Lanka, Bangladesh, and Pakistan. It also holds strategic interests in India, Singapore, Iran, and Thailand. The Group, including its subsidiaries and associates is one of the largest mobile telecommunications providers in the Asian region.

Indonesia's telecommunication market has lost some of its glory as the country's mobile phone market has become saturated while competition is rife.

XL Axiata has been focused on cellular telecommunication services since obtaining a GSM operating license in 1996. In addition to its cellular business, it utilizes its network to accommodate other telecommunication services, monetize the value of passive infrastructure, such as leasing space on the tower and transmission capacity in the fiber optic transmission network.

XL Axiata started its business with a focus on Voice and SMS products as these were the basic needs of communication media. Over time, communication technology advanced, the industry landscape evolved and consumer’s behavior in communicating changed, resulting in the need for more advanced telecommunication services. Customer communication behavior has started to shift towards Data, in line with the wider range of data-capable telecommunication platform available in the market. XL Axiata and the other leading Indonesian telecommunication companies thus have had to adapt to these trends.